FAQs

Our priority is for our customers to discover great products and be happy with their purchase. If for any reason, you are not satisfied with your order, we will do whatever we can to change that.
Due to the continuous deals we offer and seasonality of some of our items, popular products may sell out. We regularly restock items as quickly as possible. You can also subscribe to our "Back In Stock Notification" on the product page to indicate interest and be notified once it is back in stock.
Please see our returns process here.
Discount codes can be applied in the discount code input area on the shopping cart page or on any of the checkout steps.
Arcaera+ Rewards is our free to join rewards program, where members can earn stars (points) towards credit on purchases. Creating an account on Arcaera will automatically enroll you in the program. You can start redeeming rewards with as little as 300 stars!
The Arcaera Affiliate Program allows content creators, social media influencers, publishers and bloggers to share our products with their audience while earning on qualifying purchases. More details can be found
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